In every business there are two challenges that need to be met:

THE MARKET'S EXPECTATION OF YOUR INDUSTRY &
THEIR CUSTOMER'S AND OR CHANNEL'S EXPECTATION OF THE COMPANY

Ideally, each organisation would like to meet the market's and their customer's expectations, but in reality the challenge is a difficult one. The gap between what the market and customer expects, and what the organisation's level is in terms of products and people, can be viewed as the competitive disadvantage.

  • What is the business' ideal customer mix?
  • What is the business' ideal product mix?
  • What is the ideal people mix required to sell & support the ideal products to the ideal customers?
  • How do the organisation's products meet market & customer expectations?
  • How do the organisation's people match up to the customer's/channel's expectations?

These and many other questions need to be answered objectively. Leadership Alliance not only facilitates the process required for our customers to answer these very tough questions, but becomes actively involved in assisting management to drive the solutions. This is achieved by coaching and mentoring employees in terms of their knowledge and skill and the activity required to meet the new challenges.

CONSULTING